Making the best of your holiday – all measures at a glance

Even in times as difficult as these, the team at the ‘The PoSt’ are putting all their focus on making your holiday as comfortable and relaxing as possible, whilst observing all of the measures put in place to reduce the risk of infection. Despite the new rules of conduct ‘The PoSt’ is aiming at providing a haven for all those who want to escape the daily grind into a world free from chaos and anxiety. ‘The PoSt’ is a place where love for tradition and detail can be found in every corner, creating an atmosphere that makes your holiday even more relaxing.

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Behavior recommendation

Here at ‘The PoSt’ we ask you to please obey the following rules:

 

  • keep a distance of at least 1 metre
  • avoid direct contact with people outside your group
  • wear a mask in public spaces
  • sneeze or cough into a tissue or the crook of your arm
  • regularly wash and disinfect your hands

Arrival and departure

To make your arrival as hassle-free as possible, please follow these instructions:

  • please ask any questions and let us know any special requests by email before arriving
  • check-in online before your arrival to reduce crowding and the time spent in the reception area
  • disinfect your hands upon entering ‘The PoSt’ (disinfection stations are placed throughout the house)
  • adjust any greetings to non-contact

 

We want to make sure that you can look forward to your holiday in ‘The PoSt’ without any worries. The safety and protection of our guests through hygiene as well as creating a relaxing atmosphere are of the utmost priority to us. We are keeping a close eye on how the situation is developing.

In case of more drastic measures like closed borders, entry restrictions or travel warnings we will refund your deposit as a voucher that will not expire and can be redeemed anytime.

As these exceptional times require exceptional measures, we ask for your understanding and to only travel when you and your family are healthy.

‘The PoSt’ cancellation policy

To make sure that your holiday is Corona-safe we have put the following cancellation conditions in place.

For stays until November 30, 2021 we offer you free cancellation up to 7 days before arrival in case of:

 

  • a travel warning for the state of Salzburg
  • a positive Corona test (test results need to be submitted to us)
  • the district of Zell am See is ‘red’ on the Corona traffic light
  • skiing is not possible in the Hochkönig region due to COVID-19 restrictions

 

If any of these circumstances occurs, we will cancel your booking free of charge. We will turn your deposit into a voucher that can be redeemed at any time in the future.

 

From winter 2021, we apply the cancellation conditions according to the general terms and conditions for the hotel industry:

 

  • up to 3 months before arrival – free cancellation possible!
  • up to 1 month before arrival – 40% cancellation fee
  • up to 1 week before arrival – 70% cancellation fee
  • in the arrival week – 90% cancellation costs
  • the cancellation costs are calculated from the total price

Hygiene and cleanliness

Here at ‘The PoSt’ cleanliness has always been the golden standard and now it is even more important. We make sure that our guests are safe and feel comfortable by:

 

  • daily cleaning and disinfecting of all public areas and common touch points
  • regular checking, disinfecting and cleaning of all public areas
  • placing disinfection stations throughout the whole building
  • using antiviral cleaning products
  • regularly airing all rooms

The PoSt spa areas

If you are looking for relaxation after a long day in the mountains, our spa area is the right place to do so. To make sure that all of our guests are safe and can relax without restrictions, we ask you to please book a slot (2  hours per apartment) at the reception in the morning.

 

We look forward to welcoming you soon, in the new, old ‘The PoSt’.

 

Stay safe and healthy!

 

Yours,

Family Schwaiger-Eder